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Pricing, billing & licensing

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FAQs

How do Controlant’s solutions work?

Controlant’s cold chain monitoring solution uses a wireless, reusable IoT data logger, which sends real-time environmental (temperature, humidity, pressure, light, shock) and product movement and location information to a web-enabled, cloud-based software platform. Controlant provides an on-demand service, which includes all necessary devices and software. There’s no expensive hardware for you to purchase and no complicated software to maintain.

Each IoT data logger contains a full array of sensors that monitor your goods and assets conditions and location in real-time, sending data to the Controlant cloud platform. Our loggers arrive at your business set up and ready to go. Depending on the frequency at which you choose to send data to the cloud, each device will run up to 90 days on a single battery charge. They can be used on any transport carrier (sea, rail, road, or air), almost anywhere in the world, and provide real-time, end-to-end visibility across your entire supply chain. You can view product shipment and temperature data for all shipments at any time.

Use our wireless, reusable IoT data loggers on as many shipments as you wish. When done, simply send the IoT logger back to Controlant. Asset management (device calibration and repair) is included in our service. In addition, our team can manage the reverse device logistics for you to send the loggers back to an intended location, whether that is a producer, manufacturer, or distribution center. With our pay-as-you-go pricing and suite of services, we aim to deliver the greatest value and flexibility in the industry.

What sensors are included in the Controlant loggers?

We have different wireless, reusable data loggers for supply chain management, facility monitoring, and vehicle and route monitoring. Generally, our loggers for tracking products in transit contain sensors for location, temperature, humidity, shock, and light exposure (container opened). Use one, some, or all as your specific business requirements demand.

How big are the loggers?

Generally, each logger is approximately the size of a deck of cards or smaller.

They weigh approximately 100 grams (0.22 lbs.). Our reusable loggers are rugged and water-resistant. If you’d like technical specifications, please contact sales@controlant.com.

What types of alerts will I receive?

Controlant is “your trusted dot on the map.” With real-time notifications and alerts, you'll know when something is not right with any of your in-transit goods.

Alerts are sent via the Controlant dashboard, SMS, and/or email, and can be viewed in greater detail using your personal dashboard inside the Controlant access portal. 

You can pre-determine your temperature boundaries for shipments and will receive alerts before a temperature excursion occurs through our software platform and via email and SMS. The alerts enable your team to proactively intercept a shipment and take corrective actions before wastage occurs.

In addition, our 24/7 monitoring and response team is available to monitor all of your active shipments while in transit and facilitate corrective action to save product loads. For more information, please contact sales@controlant.com.

What types of analytics and reports will I receive?

Controlant provides a portfolio of comprehensive analytic and reporting options from which to choose. These reports provide important information about your shipments as well as fuel valuable insights and foresight into opportunities for optimization, improvement, or issue resolution.

Reports can be sent automatically within your defined parameters or accessed in real-time via your personal dashboard inside the Controlant access portal. Type of reports cover alert “heat maps,” aggregate shipment data, statistical data (distributions or deviations from averages or means), route performance, and more.

Reports can be aggregated with additional information you collect or customized to suit your needs. 

What is the Controlant cloud platform?

Controlant gives you real-time visibility into the status of your shipments via a web-enabled cloud software platform, which can be accessed via desktop or mobile. Users can log into the password-protected platform to view most current statuses and data regarding all shipments across your entire supply chain.

The portal can be accessed through most web browsers. The UI is intuitive, easy-to-use, and allows for easy export and sharing of data.

Who can view the web portal?

Controlant customers can access the password-protected access portal. Users designated by your company administrator can Controlant access to data, and through Controlant’s granular permissions settings, can limit access to data to specific shipment routes.

Customers' designated partners can also access to permissioned data and share information across the supply chain network. 

How is user access managed in the web portal?

There’s no limit on the number of users provisioned. Users are designated by your company administrator.

How do Controlant's managed services work?

We offer a range of managed services to easily set up, operate, and scale your supply chain and mitigate against operational disruptions.

During the pilot phase, we'll work with you to create a custom package that best suits your business's needs. 

What's included with your subscription:

  • Onboarding and training
  • Device calibration and repair
  • Reverse logistics and inventory management

Optional add-on services:

  • Mapping and pre-installation 
  • 24/7 monitoring and response 
  • Packaging and lane validation
  • Premium-level support with an escalated SLA

How does the pilot program work?

Our team will help you select the technical solutions and services needed to efficiently set up, operate, and provide visibility and control across your cold chain.

We offer a variety of on-demand pricing plans, so you’ll only pay for the service you need, for the time you need it.

All trial programs always include:

  • IoT loggers with range of sensors
  • Access to cloud platform
  • On-boarding and success
  • API access and IT consultation, as needed
  • Data and performance review

I’ve got additional questions. Who can I contact?

You have questions? We have answers, and we'd welcome the opportunity to chat with you!

Please contact us at sales@controlant.com with any questions or to arrange an online consultation and demo of the Controlant solutions.

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