End-to-end temperature and product movement monitoring.
Remote temperature monitoring for warehouses and cooling units.
Vehicle condition and location monitoring of assets.
Effective Starting Date: January 25, 2018
Content: any information or data that you upload, submit, post, create, transmit, store or display in a Controlant Service.
Hardware Products: Controlant hardware products that are used to collect and transmit data to the Controlant SaaS Products.
Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.
Controlant Websites: Controlant websites, including but not limited to Controlant.com, Controlant.io, and any related websites.
We collect the following information:
Content: We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our SaaS Products or Websites. Such Content includes any Personal Information or other sensitive information that you choose to include (“passively-collected Personal Information”).
Other submissions: We collect other data that you submit to our Websites or as you participate in any interactive features of the Controlant Services, participate in a survey, contest, promotion, activity or event, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us. For example, information regarding a problem you are experiencing with a Controlant product could be submitted to our Support Services or posted in our public forums. Any information, including Personal Information, that you submit to our Websites could be visible to the public unless submitted to a secure area in the Website.
Web Logs: As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and SaaS Products. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. In the case of our SaaS Product, the URLs you accessed (and therefore included in our log files) include usernames as well as elements of Content as necessary for the SaaS Product to perform the requested operations. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve Controlant Services for individual customers.
Analytics Information from our Website: We collect analytics information when you use our Website to help us improve our products and services. Analytics information we collect includes elements of Content related to the function the user is performing. As such, the analytics information we collect may include Personal Information or sensitive business information that the user has included in Content that the user chose to upload, submit, post, create, transmit, store or display in a Controlant Service.
Analytics Information Derived from Content. Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. “Usage Data” is aggregated data about a group or category of services, features or users that does not contain Personal Information.
Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer.
Analytics Information from SaaS Products: We collect analytics information when you use our SaaS Products to help us improve our products and services. As with Website information we collect, the analytics information we collect includes elements of Content related to the function the user is performing to help us improve our products and services. This analytics information consists of the feature and function of the Controlant Service being used, the domain name, the username and IP address of the individual who is using the feature or function (which will include Personal Information if the Personal Information was incorporated into the username), the sizes and original filenames of attachments, and additional information required to detail the operation of the function and which parts of the Controlant Services are being affected.
General Uses. We use the information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:
Compiling aggregate analytics information: We make extensive use of analytics information to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services. As such we generate Usage Data (as defined above) from the web logs and analytics logs described above, including the Content elements captured in such logs, as well as from the Content stored in the Websites and SaaS Products.
We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.
Collaboration: As a natural result of using Controlant Services, you may create Content and grant permission to other Controlant users to access it for the purposes of collaboration. Some of the collaboration features of Controlant Services display your profile information, including Personal Information included in your profile, to users with whom you have shared your Content. Where this information is sensitive, we urge you to use the various security and privacy features of the Controlant Services to limit those who can access such information.
Access by your system administrator: You should be aware that the administrator of your instance of Controlant Services may be able to:
Controlant Community: Our Websites offer publicly accessible community services such as blogs, forums, bug trackers, and wikis. You should be aware that any Content you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.
Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, analysis and other services for us. These third parties may have access to or process your Information as part of providing those services for us.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Controlant’s products and services, (d) to protect Controlant, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Business Transfers: We may share or transfer your information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Aggregated or Anonymized Data: We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.
With Your Consent. We will share your personal information with third parties when we have your consent to do so.
We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
Controlant hosts data with hosting service providers in numerous countries including the United States and throughout Europe. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any passively-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.
Where data is transferred over the Internet as part of a Website or SaaS Products, the data is encrypted using industry standard SSL (HTTPS).
You may opt out of receiving promotional communications from Controlant by using the unsubscribe link within each email, or emailing us at email@example.com to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding Controlant's Services.
You may opt out of website and in-product data tracking by the following:
Compliance with privacy laws and regulations
You agree not to use Controlant's Services in a manner that would violate laws protecting an individual’s privacy rights, health or financial data.
Please note that you are agreeing to the transfer of your Personal Information to Iceland. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.